
Navigating Recovery of the Lakes Region is committed to creating a healthy, safe, and stigma-free work environment for our team through our participation in the NH Governor’s Recovery Friendly Workplace (RFW) Initiative.
RFW’s encourage environments where employers, employees, and communities can collaborate to create positive change and eliminate barriers for those impacted by Substance Use Disorder.
Furthermore, understanding that work can provide both purpose and meaning for individuals, especially in recovery, Navigating Recovery embraces RFW guidelines that create a work environment that is conducive to supporting people impacted by Substance Use Disorder and co-occurring mental health concerns.
In order to achieve a high level of employee health, safety, and productivity, we invite and encourage all employees to reach out for help and support anytime.
Our Team

Daisy Pierce
Executive Director

Michael Gallagher
Recovery Coach, CRSW- Supervisor

Erica Gilbert
Recovery Coach, CRSW- Supervisor

Samantha Ross
Recovery Coach, CRSW

Steven Crowley
Recovery Coach, CRSW

Bridgett Kimball
Recovery Coach, CRSW

Bob Cosco
Recovery Coach, CRSW

Ihab Riskalla
Recovery Coach, CRSW
Cheryl York
Office Administrator
Board of Directors
Steve Orton - President
Detective Orton has worked for the Laconia Police Department for the last 24years. Prior to becoming the Prevention, Enforcement, and Treatment Coordinator he was a School Resource Office for 13years. He is a father of 8 children, from ages 27 to 3yr old. Mr. Orton has a unique perspective on the challenges that face our kids and adults, having seen those challenges in his own family. He is committed to seeing change come over our community, and to bring a positive light to the challenges that face us all.
Chelsea Lemke - Vice President
Ms. Lemke is a licensed social worker and substance use counselor. She is the Director of Substance Use Services at Lakes Region Mental Health Center, working to expand treatment for individuals in the Lakes Region experiencing co-occurring mental health and substance use disorders. She earned her Bachelors of Science degree in psychology from St. Lawrence University and her Masters in Social Work from Boston College. She serves as a clinical licensure supervisor for clinicians working to obtain mental health and substance counselor licensure in the state of New Hampshire. Chelsea also oversees Peer Support services at LRMHC including Certified Peer Specialists and Certified Recovery Support Workers and is a strong advocate for the voice of people in recovery in the treatment field. Chelsea grew up in the Lakes Region and is proud to be back working in this area to help strengthen our community.
Brian Keyes - Treasurer
Lieutenant Keyes is a full-time Firefighter & Paramedic for the City of Laconia, a Recovery Coach working towards becoming a Certified Recovery Support worker, and CCAR Trainer. In addition to his work as a first responder in his community since 2003, he is also a 24/7 Recovery Coordinator for the Laconia Fire Department, and works as an advocate for those who are seeking recovery from Substance use disorder immediately following an Overdose. Brian is a person in long term recovery for over 10 Years! He values his personal life experience to help those who still suffer from substance use disorder.
Lynne Towle - Secretary
Lynne Towle is a Licensed Clinical Mental Health Counseling and Master Licensed Alcohol and Drug Abuse counselor who has been working in the Lakes Region at Horizons Counseling Center for almost thirty years. Currently, she is the Assistant Director and Senior Clinician at Horizons. She has extensive background in treating clients with Co-occurring disorders and in working with clients that are involved with the criminal justice system and DCYF. She strongly believes in treating the individual as a whole and values the importance of community when it comes to helping clients get healthier. Lynne has served on the Board of Directors for the New Hampshire Alcohol and Drug Abuse Counselors Association for much of her professional career, as well as served six years on the Board of Directors for the New Hampshire Provider's Association.
Melissa Shadden-Cyr - Board Member
Melissa Shadden-Cyr is a Licensed Clinical Social Worker and currently serves as the School Social Worker for the Newfound Area School District. Melissa has over a decade of experience providing support to families and individuals in the Greater Lakes Region, with a background in affordable housing, comprehensive family support, substance use treatment, acute mental health crisis support, and domestic and sexual violence prevention and advocacy. Melissa believes in each person's inherent worth and capacity for growth, joy, and fulfillment. She feels honored to represent and support the life-saving work done by Navigating Recovery of the Lakes Region.
Serene Eastman - Board Member
Serene Eastman has worked for the New Hampshire Department of Corrections for 26 years and has been the Chief of Probation and Parole since 2013. She loves her career and being able to work with individuals one on one. Some of her favorite hobbies include working out, being outside, skiing, hiking, boating, and running. She has three wonderful daughters who have grown to be driven, strong, and independent young ladies. She has lived in NH most of her life and loves every aspect of the landscape and growing up in the Lakes Region.
Cierra Gonyea - Board Member
Cierra Gonyea has 3 years of experience working in Criminal Defense and is currently employed at the NH Public Defenders office where she is back up office administrator and a legal assistant to multiple defense attorneys. She has over 10 years of experience dealing
firsthand with substance use disorder both personally and aiding others on their journey. She is currently a student at the University of
Massachusetts Lowell to obtain her bachelor’s in psychology with the end goal of helping those who struggle with substance use disorder one on one just as many have helped her along the way. Cierra was born and raised in the Lakes Region and nothing makes her feel more passionate than helping those who struggle as she once did.
Alan MacRae- Board Member
Alan is a lifelong resident of the Lakes Region and now pursues his passion as a photographer. He has been involved in public safety as a law enforcement officer and EMT for several decades. He is actively engaged in the recovery community as co-founder and mentor with the Church of Another Chance.
